Last Updated: 15 October 2026
Welcome to AroKesh™ (https://arokesh.com). We respect your privacy and are committed to protecting the personal information you share with us when visiting our website or purchasing our products.
1. Information We Collect
When you visit our website, contact us, create an account, or place an order, we may collect:
- Name, email address, and phone number
- Billing and shipping addresses
- Order details and purchase history
- Account information, where applicable
- IP address, browser information, cookies, and website usage data
2. How We Use Your Information
We use your information to process orders, arrange deliveries, provide customer support, send order-related updates, manage customer accounts, improve our website, and comply with applicable legal requirements.
We may send promotional communications where you have provided consent or where otherwise permitted by law. You can opt out of promotional messages.
3. Payments
Payments may be processed through secure third-party payment gateway providers, including Razorpay when enabled.
Payment providers process payment information according to their own privacy and security policies. We do not intentionally store complete card numbers, CVV details, or UPI PINs on our website.
4. Shipping and Order Fulfilment
We may share necessary customer details, such as name, contact number, and delivery address, with shipping and courier partners to fulfil and deliver orders.
5. Cookies
Our website may use cookies and similar technologies to maintain shopping carts, support account login, remember preferences, improve functionality, and understand website usage.
You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart or checkout functionality.
6. Sharing of Information
We do not sell your personal information.
We may share relevant information with trusted service providers involved in payment processing, website hosting, order fulfilment, delivery, customer support, and other essential business operations.
We may also disclose information where required by applicable law.
7. Data Security
We use reasonable technical and organisational measures to protect personal information. However, no internet-based system can guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.
9. Your Privacy Rights
Subject to applicable laws, you may request access to, correction of, or deletion of your personal information.
For privacy-related requests, please contact us at support@arokesh.com. Certain records may need to be retained for legal, tax, or accounting purposes.
10. Third-Party Services
Our website may use third-party services, including WordPress, WooCommerce, hosting providers, payment gateways, and delivery partners. Their processing of information may also be governed by their respective privacy policies.
11. Children’s Privacy
Our products and website are intended for adult customers. We do not knowingly collect personal information directly from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.
13. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact:
AroKesh™
Website: https://arokesh.com
Email: support@arokesh.com